We’re committed to making sure our workplaces and policies allow our employees to contribute their very best, fulfilling their potential and addressing customer needs. Most of our employees worldwide are women, and they make significant contributions to our success. That's why we will continue to find ways to support them and engage them as ambassadors of the C&A Brand.
|% Female||% Male|
|Fixed contract employees||11,225||2,400|
|Permanent contract employees||37,685||10,487|
|Permanent full-time employees||21,495||9,008|
|Permanent part-time employees||16,190||1,479|
|Total supervised workers|
(Brazil and Mexico)
* In China, fixed term contracts can evolve into permanent contracts for longer term employees
C&A is committed to equal opportunities for all employees, regardless of age, gender, ethnic origin, religion, ideology, sexual orientation, or disability. We support fairness and transparency in our way of working, with our employees and suppliers, and through our Fairness Channel—the tool we use to address any issues that arise. In addition, our stores clearly display the names of contact people for inquiries or concerns, giving employees ready access to this information should they want to reach out. Read more in Ethics.
Of course, we comply fully with anti-discrimination laws in the countries where we operate. All job roles, promotions, and rewards are awarded purely on the basis of merit, and encourage diversity across all our departments. Should any issue of potential discrimination be reported, the executive board takes appropriate measures to investigate and resolve it. The diversity goals we set in 2017 will also help us define common standards to uphold fair and equal treatment for employees in every country.
of employees in Europe have been provided with training
Building a more diverse workforce also requires strong learning and development opportunities at all levels of our business. Training helps our people gain the knowledge, skills, and experience they need to perform well in satisfying careers with C&A. We’re creating a series of learning and development goals to guide all our training—online, in the classroom, and in employees’ daily work. We also make it possible for staff in some departments to gain new skills by working in different teams.
C&A aims to become a leader in sustainability. In 2015, C&A Europe established a Learning and Development unit that will develop activities linked to company goals to better support the organization in achieving this aim. One example is the five-day New Hire Orientation training which provides all new employees with training on C&A's history, values, and strategic objectives as well as sustainability and the work of the C&A Foundation.
Wherever possible, we give employees flexibility to suit their circumstances, whether they’re students who need to accommodate school schedules, working parents, or others who need flexibility to balance their work and personal life. Helping our employees manage their professional and personal commitments lifts morale and encourages positive contributions.
In 2015, all our European employees received training on our Customer Value Proposition as we continued our focus on identifying and serving HER, our target customer. Building on the success of the Spread the Word learning map, an interactive way of transferring knowledge, the CVP training was cascaded to all store employees. To support the training, a tool kit was developed and is now used in stores to further focus on HER family and friends.